Introduction:
This two-day workshop, specifically tailored for the Industrial Sector, will delve into the crucial topics of Safety & Communication: Fostering a Psychologically Safe Environment for Meaningful Conversations. In the context of today’s fast-paced and demanding work environment, the significance of effective communication and a psychologically safe workplace cannot be emphasized enough. This workshop is meticulously designed to provide participants with the necessary tools and knowledge to foster a culture of safety and open communication, thereby enabling meaningful conversations that drive productivity, collaboration, and employee well-being.
Course Objectives:
This course will introduce you to some of the key concepts of effective communication in the workplace.
- Understand the concept of psychological safety and its impact on workplace communication.
- Identify barriers to effective communication and learn strategies to overcome them.
- Develop skills to engage in meaningful conversations that promote safety, trust, and a coaching mindset.
- Learn techniques for active listening, powerful questioning, and providing support in coach-like conversations.
- Explore the role of leadership in fostering a psychologically safe environment and promoting a coaching culture.
- Acquire conflict resolution techniques to address challenging conversations with a coaching approach.
- Develop strategies for creating a culture of continuous improvement through feedback, accountability, and coaching principles.
Course Contents
DAY -1
- Module 1: Introduction to Psychological Safety
- Understanding the concept of psychological safety
- Exploring the benefits of a psychologically safe workplace
- Recognizing the impact of communication on safety culture
- Module 2: Barriers to Effective Communication
- Identifying common barriers to effective communication in the industrial sector
- Overcoming language and cultural barriers
- Managing hierarchy and power dynamics
- Module 3: Building Trust and Relationships
- Developing trust within teams and across organizational levels
- Establishing rapport and fostering positive relationships
- Encouraging collaboration and teamwork
- Module 4: Meaningful Conversations for Safety
- Techniques for initiating and engaging in meaningful conversations.
- Active listening and effective questioning
- Providing constructive feedback and recognition
DAY-2
- Module 5: Leadership’s Role in Fostering Psychological Safety and Coaching Culture
- The role of leaders in creating a psychologically safe environment
- Strategies for promoting open dialogue, participation, and a coaching mindset
- Leading by example and setting clear expectations
- Module 6: Conflict Resolution and Challenging Conversations with a Coaching Approach
- Managing conflict and addressing difficult conversations
- Applying coaching principles to de-escalate tension and promote understanding
- Utilizing negotiation and compromise techniques
- Module 7: Creating a Culture of Continuous Improvement through Feedback, Accountability, and Coaching
- Promoting a culture of feedback, accountability, and continuous improvement
- Embracing coaching principles for growth and development
- Leveraging coaching techniques for ongoing learning and improvement
Target Audience:
This course would benefit working executives of both technical & non-technical lines – who seek to improve their communication skills using EQ.
Course Methodology
The learning methodology uses a mixture of presentations, discussion, case studies, video content and interactive exercises to transform participant knowledge into hands-on practice in a safe environment.
Certification:
After successfull completion of the course and passing the assessment, candidates will receive an accredited ASSP Effective Safe Communication certificate with Credit CEU 1.2
